Re-Opening our Business After COVID 19

Updated: Aug 17, 2020

What's it like to re-open our two Lix Homemade Ice Cream stores & kitchen in Puerto Vallarta after being closed for 3 months?

Well, after less than two weeks...

someone stole a chair from outside our Fluvial store

we had to fire an employee

we lost 27 tubs of ice cream because one of our brand new freezers broke again

It's been PEACHY!! LOL

When things like the above happen, I tend to let it affect me in a not-so-good way... I feel bummed, maybe get a headache, a stomach ache, a heaviness in my heart. I know it will be easier for me to accept 'what is' than to fight it. Sometimes I can't do that right away.

Meanwhile, my husband is playing his computer games and looks over at me calmly and says ' 'that's just business', and goes back to fighting the monsters or whatever it is that he plays. He's soooo used to it after being an entrepreneur all his life. (Don't get me wrong, he did feel very defeated after losing several tubs of ice cream last week, it just didn't take him long to bounce back - especially after he personally worked so hard to make all that ice cream - the work and money that went into it is no sack of small potatoes.)

I'm learning to let things roll off my back - thanks in big part to the Life Coach School Podcast - Brooke Castillo... who teaches that our thoughts are EVERYTHING. No matter what happens, we control our thoughts and don't have to make anything that happens into a negative deal that ruins your day - LOVE THAT!! Definitely not always easy to do, but it's interesting to listen to what your thoughts are all day - we can control them, not the other way around.

everything has been like a hazy dream with re-opening

Hell, the last three months with this pandemic has been like a hazy dream - HAAA!!! And I KNOW you can relate!

Mostly it feels good to have our shops open again. It feels like some sense or normalcy has come back, even though the 3 months off was in no way 'off' for me. Mostly it was fun stuff/classes and mostly I got to be home - but I still had all the bills to pay for two stores, baked all the cookies for the ice cream cookie sandwiches, other work projects and delivered ice cream when Todd was sick for 4 weeks (it was a urinary issue, not covid). I'm also taking care of our elderly greyhound pup, Miss Asha 24/7... it's breaks my heart that she's slowing down and is having some issues, she's 14 1/2 now - enjoying each precious day with her. Todd was also busy with work projects, delivering ice cream, shopping, making ice cream as needed, cooking meals (he's the chef in the family) and being sick.

are we busy?

No, sales are not anywhere near what they would normally be at this time of year. Many tourists and ex-pats that normally live here are not back. Business is slow slow slow. However, our employees are getting paid full time again, they have something to do, we feel good about being open. We're basically breaking even so far, that's it.

what we love about being open again

seeing our employees again

making people SMILE with our artisan yumminess

we decided to continue to DELIVER ice cream (the cool thing about being closed is that we delivered ice cream for the first time - met lots of new customers, and people love that we deliver!)

We aren't positive that our stores can stay open. The Vallarta beaches and malecon have re-opened, hotels are opening, restaurants are opening, though nothing is allowed to be at full capacity. Depending on how the pandemic is in Mexico, we're prepared that we may have to close again. We hope not, but we're also realistic.

We do the best we can, and are going to go with the flow.

xo Kathleen

P.S. Exciting News! Our new Lix website should be finished soon. We've been working on it since we sold Xocodiva several months ago, since both companies were on the same website.